​Dionne began working with Home Instead as a Human Resources Assistant, where she dedicated 2 years to hiring, training, and retaining our wonderful CAREGivers. In 2009, Dionne decided to attend school full time and obtain her Bachelor's degree in Human Resources Management. After graduating, she returned to Home Instead in 2012 and has since worked as an On-Call Coordinator and Service Coordinator. Now, Dionne uses her years of experience to serve as our Service Coordinator Team Lead. She has a strong customer service background and is a natural people person. She has a way with connecting to people and immediately calming any situation. Working at Home Instead is gratifying to Dionne because it allows her to help families in need, as well as build relationships with CAREGivers. She truly believes in our mission and her goal is to provide a peace of mind to the families we serve.