Vanessa started with Home Instead in 2010 as a CareProfessional. She always found a way to go above and beyond for her clients and even helped pull extra shifts for staffing. In​ 2012, she was promoted to our Client Care Department and she is now the Team Lead. She makes it her personal mission to ensure the safety of our clients and CareProfessional. Many times, Vanessa is the solution to a hopeless situation. She assesses our clients and their needs and not only develops a plan of care to physically provide for them but emotionally as well. She forms a bond with our clients and their families that stretch even states away. Our clients' families trust Vanessa and appreciate her advice for the best care solutions and the newest and safest products to make our clients' lives easier.